Returns & Exchanges
At Pike Merch, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange process within 30 days of delivery.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed to your original payment method within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing